Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

Weebra offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you┬┤ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Weebra.com online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

If your order hasn't arrived yet, please allow for the estimated delivery time frame mentioned in your order confirmation email or on our website. You can also track the status of your order by logging into your account and accessing the order history. If you have concerns or further questions about your order's status, please feel free to contact our customer support team for assistance.

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Do you deliver on public holidays?

Yes, we do deliver on public holidays in most cases. However, there may be certain holidays or specific regions where delivery services could be affected. Please refer to our holiday delivery schedule on our website or contact our customer support for more details about deliveries on public holidays.

Do you deliver to my postcode?

We aim to deliver to as many postcodes as possible across the USA. You can check if we deliver to your specific postcode by using the postcode checker on our website during the checkout process. If your postcode is not listed, please reach out to our customer support for assistance or alternative delivery options.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

Next-day delivery availability may vary depending on your location and the specific items in your order. During the checkout process, our system will indicate if next-day delivery is an option for your order. Please note that additional charges may apply for expedited shipping services. If you have any questions or specific requests regarding delivery speed, feel free to contact our customer support team.

Do I need to be there to sign for delivery?

In most cases, a signature is not required for delivery. However, for some high-value or restricted items, a signature may be necessary to ensure secure delivery. If a signature is required for your order, the delivery driver will typically leave a notice with instructions on how to rearrange delivery or pick up your order at a local distribution center if you are not available at the time of delivery.

If you have any other questions or need further assistance, please don't hesitate to contact our customer support team. We are here to help and ensure your shopping experience is smooth and enjoyable.

Need a Help?

  • Email: support@weebra.com

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